Staff Training

Critical to the success of your project is staff training.

Using SOP manuals we develop, we can provide a customized training program tailored to meet the specific needs of your project and to ensure outstanding customer service for all your guests.

We can offer training in a variety of ways to meet your needs such as:

• personalized one-on-one training
• small group workshops with key staff who then train other staff
• group workshops for all staff working in a particular area and customized for your restaurant, café, bar, resort or hotel – noting that the optimum size to ensure each staff member receives the right level of training is no larger than 15 to 20 people.

To review examples of SOP training manuals we have already developed and implemented, and to see how we can meet your training requirements, simply contact us.